FAQ and Policies

Shipping Policy 

  • Shipping Time: Delivery usually takes 2-10 days(mostly from 2-8 days), depending on the supplier and destination.
  • Shipping Costs: Shipping fees vary by supplier. Some offer free shipping, while others charge based on location.
  • Tracking: Most orders come with tracking. You’ll receive a tracking number when your order ships.
  • Delays: Shipping times may be affected by customs, holidays, or other factors beyond our control.

FAQ 

  • How long does shipping take? Shipping takes 2-10 days(mostly from 2-8 days), depending on your location and the supplier. Some products may arrive sooner.
  • Can I return an item? Since we work with third-party suppliers, we do not accept returns. However, if your item arrives damaged or incorrect, contact us within 7 days for a replacement or refund.
  • Can I cancel my order? Orders can only be canceled within 12 hours of purchase, as we process orders quickly.
  • What if my order is delayed? If your order hasn’t arrived within 14 days, please contact us, and we will check with the supplier.
  • How do I track my order? Once your order is shipped, we will provide a tracking number via